This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you visit our website, book a 1:1 session, sign up for a retreat, or join one of our wellness events.

We believe in transparency, gentleness, and respect — both in our sessions and in how we handle your data.

​

What information we collect

​

We may collect the following information when you interact with Maya:

• Your name and contact details (email address, phone number, mailing address)

• Booking information (sessions, retreats, or events you've registered for)

• Payment information (processed securely through our payment provider — we do not store full payment details)

• Health or wellness information (only what you choose to share with us during 1:1 sessions or retreat intake forms, to help us support you safely)

• Website usage data (such as pages visited, time spent on our site, and how you found us)

How we use your information

We use your information with care, only for these loving purposes:

• To schedule and confirm your 1:1 sessions, retreats, or event bookings

• To send you important updates (like appointment reminders or event changes)

• To respond to your questions or requests when you reach out

• To improve our offerings and website experience

• To send you occasional newsletters or offerings — only if you've said yes (you can unsubscribe anytime)

We will never sell, rent, or trade your personal information. That's not how we do things at Maya.

​

How we protect your information

Your trust means everything to us. We use secure systems and industry-standard practices to protect your information from loss, misuse, or unauthorized access. Payment transactions are encrypted and processed through trusted, PCI-compliant providers.

Sharing your information

We do not share your personal information with third parties except when necessary to operate our business — for example:

• Payment processors (to complete your bookings)

• Email platforms (to send you newsletters you've opted into)

• Legal or regulatory authorities (only if required by law)

Any third party we work with is carefully chosen and bound by confidentiality.

Your choices and rights

You have the right to:

• Ask what personal information we hold about you

• Request corrections to any inaccurate information

• Ask us to delete your information (with reasonable exceptions, such as for legal or tax purposes)

• Opt out of marketing emails at any time — just click "unsubscribe"

To make any of these requests, simply reach out to us with kindness (we'll return the same). Our contact information is below.

​

Cookies and website tracking

Our website may use cookies to improve your experience — like remembering your preferences or helping us understand how people find us. You can adjust your browser settings to disable cookies if you prefer.

​

Children's privacy

Maya's offerings are designed for adults ages 18 and older. We do not knowingly collect personal information from children.

​

Changes to this policy

Sometimes we may update this Privacy Policy — for example, if we change how we collect information or if laws evolve. Any changes will be posted here with a new "Last updated" date. We encourage you to check back occasionally.

​

Contact Us

If you have any questions about this Privacy Policy — or just want to say hello — please reach out. We'd love to hear from you.

​

Maya Wellness
maya.wellness@gmail.com